PM Intelligence Feed

Product Intercom Blog

Salesforce signs definitive agreement to acquire Fin

We’re excited to share that we just signed an agreement for Salesforce to acquire Fin for ~$3.6B.

Jun 15, 2026

Product Lenny's Newsletter

How Braintrust uses AI agents, evals, and CI to ship better software | Ankur Goyal

Watch now | 🎙️ “Evals are the modern version of a PRD”: Ankur Goyal (Braintrust) on encoding taste into systems that scale

Jun 15, 2026

Product Lenny's Newsletter

The hidden pattern behind successful products | Mark Pincus (founder of Zynga)

Listen now | Mark Pincus on why your instincts are right but your ideas are wrong, the “Proven, Better, New” framework, and what he’s teaching his kids

Jun 14, 2026

Product Lenny's Newsletter

🧠 Community Wisdom: How AI is changing product operating models, tracking work stress with Whoop, whether you need a portfolio of AI side projects, marketing for tiny teams, and more

Community Wisdom 189

Jun 13, 2026

Product Aha! Blog

Introducing spreadsheets in Aha! software

Create live spreadsheets in Aha! software to model costs, track metrics, and analyze ROI — connecting analysis to your product plans.

Jun 11, 2026

Product Product Talk

Beyond Black Box Scores: How Musubi Trains Custom AI for Trust and Safety Teams

Listen to this episode on: Spotify | Apple Podcasts What do you do when off-the-shelf moderation scores aren't good enough—and the alternative is paying human contractors to spend their days reviewing traumatizing content at scale? In this episode of Just Now Possible , Teresa Torres tal…

Jun 11, 2026

Product Intercom Blog

How to make the case for giving your AI Agent system access

Without access to your backend systems, your AI Agent can answer questions, but it can’t take action. A customer asks to change their payment plan, they get a clear explanation, but a support rep still has…

Jun 11, 2026

Product Product Talk

Most Package Hacks Get in the Same Way: How I Block Common Entry Points

Share this article | Listen to this article ($) My initial reaction to the recent package hacks was fear. But I quickly learned I can mitigate much of the risk with a handful of configuration settings. If you haven't been following along, a large number of packages (think of packages

Jun 10, 2026

Product Lenny's Newsletter

Claude Fable 5 review: what the new Mythos model gets right (and very wrong)

Watch now | 🎙️Early access to Claude Fable 5: what Anthropic claims, what I tested, and my honest take

Jun 09, 2026

Product Intercom Blog

Extending Fin as the most open Agent platform

Fin can be used as a Service Agent on top of HubSpot and Freshworks, meaning you can use the world’s best Agent without migrating off your helpdesk.

Jun 09, 2026

Product Lenny's Newsletter

Essential books for product builders—part 2

36 more timeless books that’ll make you a better builder, leader, and person

Jun 09, 2026

Product Product Talk

Learning Together - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts What's the best way to invest in your team's professional development — train everyone at once, let people self-direct, or something in between? Petra Wille and Teresa Torres explore why the sweet spot might not be what

Jun 09, 2026

Product Aha! Blog

Run built-in security and privacy reviews in Aha! Builder

Aha! Builder includes built-in security and privacy reviews covering OWASP risks, code and dependency vulnerabilities, and privacy compliance. Run critical checks and share organized reports with IT and compliance teams.

Jun 08, 2026

Product Lenny's Newsletter

🎙️ How I AI: Gemini Omni: Clone yourself with AI in under 15 minutes & Shopping with Claude

Your weekly listens from How I AI, part of the Lenny’s Podcast Network

Jun 08, 2026

Product Lenny's Newsletter

Shopping with Claude: How to find quality brands, automate returns, and buy things that last 100 years | Nicole Ruiz

Watch now | 🎙️She uses Claude to shop for high-quality items that last, automate returns when products fail, and spend less time on administrative tasks and more time with her kids

Jun 08, 2026

Product Intercom Blog

Playing a different game

Announcing Fin Voice 2, a major upgrade to Fin Voice with over 20 new features, and our first product built on Apex Flash.

Jun 04, 2026

Product Aha! Blog

Use AI to link customer interview insights to ideas

You can now ask Elle, the AI assistant, to create highlights from customer interviews in Aha! Discovery and link them directly to your product roadmap.

Jun 04, 2026

Product Product Talk

What I Learned from the Recent Wave of Package Hacks (And Is Cowork Immune?)

Share this article | Listen to this article ($) I love being a builder. I feel like I have a new superpower and I can't get enough of it. I enjoy tinkering with my Claude Code workflows to make my days more effortless. I'm having a blast building

Jun 03, 2026

Product Product Talk

Procurement - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts Teresa is cranky — and honestly? She has every right to be. In this episode, Teresa and Petra go on a deeply relatable rant about the absurdity of modern corporate procurement processes. Teresa is simultaneously juggling seven speaking engag…

Jun 02, 2026

Product Aha! Blog

Ensure new PM-built applications meet IT standards

The new governance page in Aha! Builder gives administrators a centralized place to track applications, set default rules, and create rule templates. Ensure every application meets your organization's standards before it goes live.

Jun 01, 2026

Product Aha! Blog

Create an ideas portal that matches your brand

Match your ideas portal to your brand in seconds with Elle. Add a website screenshot, and the Aha! AI assistant automatically applies matching colors.

May 28, 2026

Product Intercom Blog

The ultimate guide to knowledge management for your Service Agent

Everything you need to know about building and maintaining a knowledge base that powers your Service Agent, in one comprehensive guide.

May 27, 2026

Product Intercom Blog

Speed-to-lead is a solved problem

Speed-to-lead made sense when the lag was unavoidable. An AI Agent removes it. Here’s what that means for how you build, staff, and measure your sales org.

May 25, 2026

Product SVPG

Build To Learn FAQ

In our last article, we argued that especially in the age of AI, we are all builders, but that there is a very meaningful difference between building to learn (known as product discovery) versus building to earn (known as product delivery).   Moreover, we argued that as the cost of product…

Apr 27, 2026

Product SVPG

Build to Learn vs Build to Earn

We have long argued that there have always been at least two major ways to develop product.   The most common way, even today in the age of AI, is the project model, which is all about output.  This is where stakeholders or executives come up with a prioritized roadmap of features and…

Apr 16, 2026

Product SVPG

Commercial vs Internal Products

Internal Products Are Hard; Commercial Products Are Harder We have spent a lot of time trying to convince product people and especially product leaders of the importance of internal products. We’re talking about services or solutions that are used by our own employees to take care of our customers (…

Apr 09, 2026

Product SVPG

Product Coaching and AI

This article represents a significant change to what we have been advocating for the past two decades.  But hopefully you will agree it is necessary, and that it also represents a substantial step forward. We have been gradually but consistently raising the alarm about the need for product owne…

Feb 04, 2026

Product SVPG

The Product Model at Google

By Marty Cagan and Elias Lieberich  Marty’s Note:  Recently I co-authored articles on The Product Model at Spotify, and The Product Model at Amazon.  In this article, we hope to do the same by describing how the product model manifests at Google. My co-author in this case is the Europ…

Dec 19, 2025