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Product
Quality of Evidence - All Things Product Podcast with Teresa Torres & Petra Wille
Takeaway
Prioritize conducting story-based interviews over relying solely on low-quality signals, as the depth of understanding gained from these interactions significantly enhances decision-making. Encourage your team to view even imperfect interviews as valuable learning opportunities, fostering a culture of continuous improvement in customer research practices.
From the original
Listen to this episode on: Spotify | Apple Podcasts You've got behavioral analytics, support tickets, sales call notes, and a feedback inbox that never empties. With all that data coming in, do product teams actually still need to go out and talk to users? In this episode, Petra Wille
Source
Read the full article at Product Talk